Updated: October 28, 2024

Accessibility Policy

Our Commitment

QuantumLoopAI is committed to ensuring digital accessibility for people with disabilities. We strive to continually improve the user experience for everyone and apply the relevant accessibility standards to the best of our ability.

Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards in the development and maintenance of our digital services and content. These guidelines explain how to make web content more accessible to people with disabilities.

Scope

This accessibility policy applies to:

  • QuantumLoopAI's public-facing website
  • Web-based applications
  • Digital documents and resources
  • Customer portals and interfaces
  • Marketing materials and communications

Our Approach to Accessibility

  1. Technical Standards

We strive to ensure our Services incorporate the following:

  • Proper heading structure and navigation
  • Appropriate color contrast ratios
  • Text alternatives for non-text content
  • Keyboard accessibility
  • ARIA landmarks and labels where appropriate
  • Responsive design for different devices
  • Compatible with common assistive technologies
  1. User Experience

We aim to provide:

  • Clear and consistent navigation
  • Readable and legible content
  • Predictable functionality
  • Multiple ways to access content
  • Error identification and suggestion
  • Sufficient time to read and use content
  1. Content Creation

Our content team follows these principles:

  • Using clear and simple language
  • Providing descriptive link text
  • Including alternative text for images
  • Structuring content logically
  • Using proper heading hierarchy
  • Ensuring downloadable files are accessible

Known Limitations

While we strive for comprehensive accessibility, some aspects of our Services may have limitations:

  • Third-party content or functionality
  • Legacy content or archived materials
  • Complex data visualizations
  • Certain interactive features
  • Real-time AI-generated content

We are continuously working to address these limitations and improve accessibility across all our Services.

Compatibility

Supported Assistive Technologies

Our Services aim to be compatible with:

  • Screen readers (e.g., JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Browser accessibility tools

Supported Browsers

We test our accessibility features on:

  • Latest versions of major browsers
  • Mobile browsers
  • Assistive technology combinations

Testing and Maintenance

Regular Testing

We conduct:

  • Automated accessibility testing
  • Manual accessibility reviews
  • User testing with assistive technologies
  • Regular content audits
  • Third-party accessibility evaluations

Continuous Improvement

We maintain accessibility through:

  • Regular staff training
  • Updated accessibility guidelines
  • Periodic policy reviews
  • Feedback incorporation
  • Technology updates

Feedback and Support

We welcome feedback on the accessibility of our Services. Please contact us if you:

  • Experience any accessibility barriers
  • Need assistance using our Services
  • Have suggestions for improvement
  • Require information in an alternative format

Contact Information

Email: contact@quantumloopai.com

Address:
QuantumLoopAI
30 Churchill Place
Canary Wharf
London, E14 5EU
United Kingdom

Response Time

We aim to respond to accessibility-related inquiries within:

  • Initial response: 2 business days
  • Detailed response: 5 business days
  • Implementation of solutions: Based on complexity and technical requirements

Limitations and Disclaimers

  1. Third-Party Content

We cannot guarantee the accessibility of:

  • External websites we link to
  • Third-party plugins or widgets
  • User-generated content
  • Embedded third-party applications
  1. Technical Limitations

Some limitations may exist due to:

  • Emerging technologies
  • Complex interactive features
  • Real-time processing requirements
  • Technical constraints
  1. Content Updates
  • New content may take time to meet all accessibility standards
  • Legacy content may be updated upon request
  • Time-sensitive content may have temporary limitations

Training and Resources

Internal Training

We provide:

  • Accessibility awareness training
  • Technical implementation guidance
  • Content creation guidelines
  • Regular updates on accessibility standards

Available Resources

We maintain:

  • Accessibility documentation
  • Best practice guidelines
  • Testing procedures
  • Implementation checklists

Compliance and Standards

Legal Framework

We aim to comply with:

  • UK Equality Act 2010
  • EN 301 549 (European accessibility requirements)
  • Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 (where applicable)

Technical Standards

We reference:

  • WCAG 2.1 Level AA
  • WAI-ARIA 1.1
  • Industry best practices

Future Commitments

We are committed to:

  1. Regular policy reviews and updates
  2. Ongoing accessibility improvements
  3. Incorporation of new technologies
  4. Enhanced user testing
  5. Expanded staff training
  6. Improved feedback processes

Policy Updates

We review and update this policy annually or when significant changes occur. Updates will be posted on our website with the effective date.

Additional Information

For additional information about our accessibility efforts or to request assistance, please contact us using the details provided above.

This policy demonstrates our commitment to accessibility while acknowledging practical limitations and protecting our business interests. It may be updated periodically to reflect changes in technology, standards, and our Services.