A Time-Limited Opportunity: How PCNs Can Capitalise on ICB Funding

Recent developments in NHS funding have put GP surgeries and Primary Care Networks (PCNs) in a challenging position. Plans for same-day hubs, initially intended to alleviate patient access pressures, have been shelved by an Integrated Care Board (ICB) following backlash from both GPs and patients.

While this decision reflects the complexities of delivering universal healthcare solutions, it also presents a unique opportunity. The funding previously earmarked for these hubs is being redirected to alternative initiatives, and surgeries now have a time-limited chance to secure these resources.

However, accessing this funding is far from straightforward. The requirements are stringent, the timelines tight, and for many surgeries and PCNs, the administrative burden of applying for and evidencing the need for such funding can feel overwhelming.

This is where QuantumLoopAi steps in—not only as a provider of innovative call-handling solutions but also as a trusted partner in helping practices unlock this critical funding.

The Challenge: A Limited Window to Act

The ICB’s decision to shelve same-day hub plans underscores the difficulty of creating one-size-fits-all solutions in a healthcare system as diverse as the NHS. According to Pulse Today, the backlash from GPs centred on the impracticality of the hubs, while patients voiced concerns about fragmented care. In response, ICBs have opened up funding streams for alternative projects that address patient access challenges—but this comes with a catch.

To qualify for these redirected funds, surgeries must act quickly and demonstrate measurable improvements in patient access and capacity. Many practices, already stretched thin, struggle to meet these requirements, risking the loss of funding that could have transformed their operations.

QuantumLoopAi: The Perfect Partner to Unlock ICB and CAP Funding

QuantumLoopAi is already working with surgeries and PCNs to help them access hard-to-reach funding streams. By integrating cutting-edge AI solutions into everyday workflows, QuantumLoopAi not only enhances patient access but also provides the data and evidence needed to support funding applications.

We already work with surgeries and PCNs to unlock the hard-to-reach 30% of Capacity and Access Payment (CAP) funding, through producing evidence of service improvement.

Our solution aligns perfectly with the goals of ICB funding and CAP requirements, making us the ideal partner for practices looking to make the most of this time-limited opportunity.

Why Work with QuantumLoopAi?

Our AI-powered call-handling solution is designed to address some of the most pressing challenges in GP practices today, while also meeting the criteria for CAP and ICB funding initiatives. Here’s how we do it:

1. Eliminates the 8am Rush

The 8am scramble to book appointments is a pain point for patients and staff alike. Long call queues and engaged tones frustrate patients and overwhelm reception teams. QuantumLoopAi eliminates this problem entirely by answering 100% of calls within three rings, ensuring that no patient is left waiting to be heard.

2. 100% Call Coverage with AI Handlers

Our solution guarantees that every caller gets straight through to an AI-powered call handler, capable of managing over 80% of routine queries autonomously. Patients can book appointments, request information, and complete other tasks without ever needing to wait for a human receptionist. Calls requiring human intervention are seamlessly transferred, freeing up reception staff to focus on more complex tasks.

3. Seamless Integration with Surgery Systems

QuantumLoopAi integrates directly with your existing systems, such as Accurx, PATCHS, and other commonly used GP platforms. This ensures a smooth workflow and allows for instant form-filling and appointment scheduling, reducing admin time and improving overall efficiency.

4. Frees Up Your Reception Teams

By handling routine calls and queries, QuantumLoopAi allows reception teams to focus on what they do best—patient care navigation. Receptionists no longer need to juggle a barrage of calls, enabling them to provide a higher quality of care and reducing stress and burnout. This improvement in job satisfaction helps to reduce churn, a major issue in GP surgeries today.

The QuantumLoopAi Advantage: Meeting Funding Criteria with Evidence

One of the key challenges for PCNs and surgeries looking to secure CAP or ICB funding is the requirement to provide evidence of measurable improvements in patient access and capacity. QuantumLoopAi’s solution is not only transformative in its operational impact but also delivers detailed reporting on call handling, appointment booking rates, and patient satisfaction. This data can be used to support funding applications, demonstrating the tangible benefits of implementing an AI-powered solution.

By partnering with QuantumLoopAi, your practice or PCN gains a proven solution that aligns with NHS funding priorities. Whether it’s unlocking CAP payments or accessing the newly available ICB funds, we make it easier for you to meet the criteria and secure the resources you need.

Don’t Miss This Opportunity

The shelving of same-day hub plans has created an unexpected chance for surgeries and PCNs to address long-standing challenges in patient access. But the window of opportunity is closing fast, and the practices that act now will be the ones to benefit.

QuantumLoopAi offers a proven, cost-effective solution to not only improve patient experience and operational efficiency but also position your practice as a leader in accessing hard-to-reach funding. Our AI-powered system is quick to deploy, simple to use, and already helping GP surgeries across the country transform the way they handle patient calls.

Don’t wait until the opportunity passes. Book a demo with QuantumLoopAi today and see how we can help your practice unlock funding, improve patient care, and reduce the strain on your team.