Learn how QuantumLoopAi facilitated QL Surgery's seamless transition to digital phone lines, aligning with the NHS’s Modern General Practice Vision. With an AI-driven, cloud-based solution, the surgery was able to handle unlimited calls digitally, ensuring zero downtime and uninterrupted patient access.
This case study highlights QuantumLoopAi’s role in enhancing call efficiency, reducing costs, and fully complying with NHS digital mandates—all while boosting patient satisfaction in a surgery serving over 4,000 patients.
Facing the NHS mandate to transition to digital lines by March 2024, the surgery was concerned about continuity during the switch over, costs for implementation and meeting technological requirements relating to the NHS Modern General Practice Vision.