Happier Patients Through Improved Call Handling

First impressions matter – don’t risk frustrated patients and low GPPS scores from long call waiting times.

Improve patient experience and eliminate digital exclusion through the only automated, intelligent call handling solution in use by the NHS today.

  • No call waiting time
  • Automate form fills
  • 24/7/365 availability
  • Improved access to care
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Happy Mother and Child Patient in GP Surgery
Fast Efficient Worker

Faster Responses to Patient Needs

In today’s fast-paced world, patients expect timely and efficient service from their healthcare providers.

QuantumLoopAi ensures that patients are never left waiting on hold, delivering a seamless experience that eliminates frustration and improves access to care.

Patient Care is Suffering from Inefficient Processes

A third of patients do not have a good experience when contacting their GP practice*.

Working with Patients’ Communication Channel of Choice

With 68% of patients phoning*, rather than embracing the digital efficiency of the NHS app or online bookings, it’s time to support this demand directly.

Happy Patient

Easy for Patients to Use - More Accessible Healthcare for All

Don’t force patients into using digital channels they are not comfortable with. Instead, optimise how you handle their preferred method of communication: phone calls.

QuantumLoopAi is the leading solution to intelligently automate call handling for NHS surgeries - clarity, competency and consistency on every call.

Introducing EMMA™

EMMA, or ‘Enhanced Medical Messaging Assistant’ to give her full name, is a human-like call handling agent who can handle virtually unlimited calls in parallel and fill in forms (e.g. Accurx) from calls automatically.

EMMA never has a bad day, never calls in sick and works 24/7 every day of the year. She’s also fluent in 99 languages — why settle for less?

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QuantumLoopAi EMMA

Key Benefits for Patients

Reducing barriers and improving access to care

Reduced frustration and confusion on calls

A consistent experience on every phone call

Over 90% prefer Emma to traditional call handling

Download our case study

Download our case study to see how NHS surgeries are already benefiting from Emma and improving their GP Patient Survey scores.

Pick-up Dropped Calls Again

Automatically re-engage dropped calls, allowing them to continue the call and access the care they need.

Intelligent Call handler

Demand for Intelligent Call Handling is Rising

As GP surgeries face seasonal fluctuations and an ever-growing demand for faster, more efficient communication, the time to act is now.

Practices are rapidly adopting QuantumLoopAi to stay ahead of patient needs. Don’t get left behind while others improve their patient satisfaction and streamline operations.

Experience QuantumLoopAi in Action

Ready to transform the way your patients experience your practice?

Schedule a demo with QuantumLoopAi today and find out how we can help you improve patient access and eliminate digital exclusion in your community.

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Man Booking a Demo with QuantumLoopAi

*stats from GP Patient Survey 2024