AI is transforming general practice, but not all AI solutions are created equal. As more providers enter the AI GP receptionist market, many claim to...
March 5, 2025
For GP surgeries looking to modernise patient access and reduce administrative burdens, choosing the right AI GP reception phone system is a decision...
February 11, 2025
The financial pressure on GP surgeries in the UK is nothing new. Budgets are stretched, patient lists are growing, and the recruitment and retention...
February 3, 2025
If you’ve spent any time in tech circles recently, you’ve likely heard the buzz around agentic AI. Unlike traditional AI systems that require...
January 21, 2025
For all the headlines about digital transformation in the NHS, one thing remains stubbornly constant in primary care: the humble telephone. Despite...
January 3, 2025
General practice is often described as the cornerstone of the NHS. It’s where most people interact with the healthcare system, where conditions are...
December 27, 2024
General Practice in the UK is under unprecedented pressure. From the rising demand for appointments to the administrative burden on reception teams,...
December 11, 2024
In an age where digital transformation promises to solve all our problems with a wave of the tech wand, it’s tempting to believe that the NHS will...
December 4, 2024
Recent developments in NHS funding have put GP surgeries and Primary Care Networks (PCNs) in a challenging position. Plans for same-day hubs,...
November 29, 2024
The NHS is facing what has become an all-too-familiar plight: overstretched resources, challenging winter pressures ahead, and a deluge of patients...
November 11, 2024
The NHS is no stranger to digital transformation initiatives, but the journey has been far from smooth. Over the past two decades, the health service...
November 8, 2024
Recruiting, training, and retaining GP reception staff has become one of the toughest challenges for NHS practices across the UK. While GP...
November 5, 2024
The daily 8am rush - as callers scramble for the daily release of GP appointments - at practices has become a significant challenge for both patients...
November 4, 2024
Artificial intelligence (AI) is playing an increasingly important role in transforming healthcare, especially within the National Health Service...
November 4, 2024
As the NHS undergoes a significant digital transformation, innovative call management solutions are playing a crucial role in improving patient...
November 4, 2024
GP surgeries and NHS services face unprecedented challenges in managing patient communications. With a typical GP surgery handling hundreds of calls...
November 4, 2024
In today’s rapidly evolving healthcare system, GP practices across the UK are embracing new technology to revolutionise patient care. As waiting...
October 30, 2024
In recent years, GP surgeries have faced mounting pressures from increasing patient demands and limited resources. The traditional model of managing...
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