The NHS is no stranger to digital transformation initiatives, but the journey has been far from smooth. Over the past two decades, the health service...

November 8, 2024
Recruiting, training, and retaining GP reception staff has become one of the toughest challenges for NHS practices across the UK. While GP...
November 5, 2024
The daily 8am rush - as callers scramble for the daily release of GP appointments - at practices has become a significant challenge for both patients...
November 4, 2024
Artificial intelligence (AI) is playing an increasingly important role in transforming healthcare, especially within the National Health Service...
November 4, 2024
As the NHS undergoes a significant digital transformation, innovative call management solutions are playing a crucial role in improving patient...

Highlights by topic

  • Call Handling

    call-handling
  • Digital Transformation

    digital-transformation
  • Access to NHS Funding

    funding
  • Reception Staff

    recepcionist
  • Improving Patient Experience

    patient-experience
  • Tackling Digital Exclusion

    Digital Exclusion
  • AI Technology

    AI Technology
  • Admin Efficiency

    Admin Efficiency