The financial pressure on GP surgeries in the UK is nothing new. Budgets are stretched, patient lists are growing, and the recruitment and retention...

February 3, 2025
If you’ve spent any time in tech circles recently, you’ve likely heard the buzz around agentic AI. Unlike traditional AI systems that require...
January 21, 2025
For all the headlines about digital transformation in the NHS, one thing remains stubbornly constant in primary care: the humble telephone. Despite...
November 5, 2024
The daily 8am rush - as callers scramble for the daily release of GP appointments - at practices has become a significant challenge for both patients...
November 4, 2024
Artificial intelligence (AI) is playing an increasingly important role in transforming healthcare, especially within the National Health Service...

Highlights by topic

  • Call Handling

    call-handling
  • Digital Transformation

    digital-transformation
  • Access to NHS Funding

    funding
  • Reception Staff

    recepcionist
  • Improving Patient Experience

    patient-experience
  • Tackling Digital Exclusion

    Digital Exclusion
  • AI Technology

    AI Technology
  • Admin Efficiency

    Admin Efficiency