The daily 8am rush - as callers scramble for the daily release of GP appointments - at practices has become a significant challenge for both patients...

November 4, 2024
Artificial intelligence (AI) is playing an increasingly important role in transforming healthcare, especially within the National Health Service...
November 4, 2024
As the NHS undergoes a significant digital transformation, innovative call management solutions are playing a crucial role in improving patient...
November 4, 2024
GP surgeries and NHS services face unprecedented challenges in managing patient communications. With a typical GP surgery handling hundreds of calls...
October 30, 2024
In recent years, GP surgeries have faced mounting pressures from increasing patient demands and limited resources. The traditional model of managing...

Highlights by topic

  • Call Handling

    call-handling
  • Digital Transformation

    digital-transformation
  • Access to NHS Funding

    funding
  • Reception Staff

    recepcionist
  • Improving Patient Experience

    patient-experience
  • Tackling Digital Exclusion

    Digital Exclusion
  • AI Technology

    AI Technology
  • Admin Efficiency

    Admin Efficiency