In an age where digital transformation promises to solve all our problems with a wave of the tech wand, it’s tempting to believe that the NHS will...

December 4, 2024
Recent developments in NHS funding have put GP surgeries and Primary Care Networks (PCNs) in a challenging position. Plans for same-day hubs,...
November 29, 2024
The NHS is facing what has become an all-too-familiar plight: overstretched resources, challenging winter pressures ahead, and a deluge of patients...
November 8, 2024
Recruiting, training, and retaining GP reception staff has become one of the toughest challenges for NHS practices across the UK. While GP...
November 5, 2024
The daily 8am rush - as callers scramble for the daily release of GP appointments - at practices has become a significant challenge for both patients...

Highlights by topic

  • Call Handling

    call-handling
  • Digital Transformation

    digital-transformation
  • Access to NHS Funding

    funding
  • Reception Staff

    recepcionist
  • Improving Patient Experience

    patient-experience
  • Tackling Digital Exclusion

    Digital Exclusion
  • AI Technology

    AI Technology
  • Admin Efficiency

    Admin Efficiency