The daily 8am rush - as callers scramble for the daily release of GP appointments - at practices has become a significant challenge for both patients...

November 4, 2024
As the NHS undergoes a significant digital transformation, innovative call management solutions are playing a crucial role in improving patient...
November 4, 2024
GP surgeries and NHS services face unprecedented challenges in managing patient communications. With a typical GP surgery handling hundreds of calls...

Highlights by topic

  • Call Handling

    call-handling
  • Digital Transformation

    digital-transformation
  • Access to NHS Funding

    funding
  • Reception Staff

    recepcionist
  • Improving Patient Experience

    patient-experience
  • Tackling Digital Exclusion

    Digital Exclusion
  • AI Technology

    AI Technology
  • Admin Efficiency

    Admin Efficiency