Call Handling, Reception Staff, Digital Transformation, Digital Phone Lines, AI Technology, Call Routing, Funding, Access to NHS Funding, Admin Efficiency, Tackling Digital Exclusion

A Time-Limited Opportunity: How PCNs Can Capitalise on ICB Funding

Recent developments in NHS funding have put GP surgeries and Primary Care Networks (PCNs) in a challenging position. Plans for same-day hubs,...

Funding Opportunities for Digital Telephony Upgrades in GP Practices: Tackling the 8am Rush

November 5, 2024

Call Handling, Digital Transformation, Access to Care, Digital Phone Lines, AI Technology, Funding, Access to NHS Funding, Admin Efficiency

Funding Opportunities for Digital Telephony Upgrades in GP Practices: Tackling the 8am Rush

The daily 8am rush - as callers scramble for the daily release of GP appointments - at practices has become a significant challenge for both patients...

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Virtual Receptionists, Call Handling, Reception Staff, Digital Transformation, Access to Care, AI Technology, Admin Efficiency

AI-Powered Virtual Receptionists: Revolutionising GP Surgery Access

In recent years, GP surgeries have faced mounting pressures from increasing patient demands and limited resources. The traditional model of managing...

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AI in Healthcare: Implementation Case Studies in the NHS

Artificial intelligence (AI) is playing an increasingly important role in transforming healthcare, especially within the National Health Service...

Call Handling, Digital Transformation, Access to Care, Digital Phone Lines, AI Technology, Funding, Access to NHS Funding, Admin Efficiency

Funding Opportunities for Digital Telephony Upgrades in GP Practices: Tackling the 8am Rush

The daily 8am rush - as callers scramble for the daily release of GP appointments - at practices has become a significant challenge for both patients...