Access to Care, AI Technology, Funding, Access to NHS Funding, Admin Efficiency, Improving Patient Experience, Recruiting GP Receptionists, GP Costs

Rising National Insurance Contributions: Another Blow to GP Surgery Finances – Can AI Help?

The financial pressure on GP surgeries in the UK is nothing new. Budgets are stretched, patient lists are growing, and the recruitment and retention...

The Revolving Door of GP Reception Staff: Transforming Retention and Reducing Burnout

November 8, 2024

Call Handling, Reception Staff, Digital Transformation, Digital Phone Lines, AI Technology, Access to NHS Funding, Admin Efficiency, Recruiting GP Receptionists

The Revolving Door of GP Reception Staff: Transforming Retention and Reducing Burnout

Recruiting, training, and retaining GP reception staff has become one of the toughest challenges for NHS practices across the UK. While GP...

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Call Handling, Digital Transformation, Access to Care, Natural Language Processing, AI Technology, Admin Efficiency, Improving Patient Experience

AI in Healthcare: Implementation Case Studies in the NHS

Artificial intelligence (AI) is playing an increasingly important role in transforming healthcare, especially within the National Health Service...

Virtual Receptionists, Call Handling, Reception Staff, Digital Transformation, Access to Care, AI Technology, Admin Efficiency

AI-Powered Virtual Receptionists: Revolutionising GP Surgery Access

In recent years, GP surgeries have faced mounting pressures from increasing patient demands and limited resources. The traditional model of managing...

AI Technology, Funding, Access to NHS Funding, Admin Efficiency, GP Costs

How Much Does General Practice Really Cost—and What Would It Cost If Privatised?

General practice is often described as the cornerstone of the NHS. It’s where most people interact with the healthcare system, where conditions are...