In an age where digital transformation promises to solve all our problems with a wave of the tech wand, it’s tempting to believe that the NHS will...

December 4, 2024
Recent developments in NHS funding have put GP surgeries and Primary Care Networks (PCNs) in a challenging position. Plans for same-day hubs,...
November 29, 2024
The NHS is facing what has become an all-too-familiar plight: overstretched resources, challenging winter pressures ahead, and a deluge of patients...
November 4, 2024
As the NHS undergoes a significant digital transformation, innovative call management solutions are playing a crucial role in improving patient...
November 4, 2024
GP surgeries and NHS services face unprecedented challenges in managing patient communications. With a typical GP surgery handling hundreds of calls...

Highlights by topic

  • Call Handling

    call-handling
  • Digital Transformation

    digital-transformation
  • Access to NHS Funding

    funding
  • Reception Staff

    recepcionist
  • Improving Patient Experience

    patient-experience
  • Tackling Digital Exclusion

    Digital Exclusion
  • AI Technology

    AI Technology
  • Admin Efficiency

    Admin Efficiency